The Intermediary Terms of Business have been updated (May18th, 2018). You can read the terms on our website here
Our underwriters are currently assessing fully packaged mortgage applications received within the last 48 hours, which have been submitted, together with a completed affordability calculation and payment of all fees.
Important information for Intermediaries
Due to essential maintenance of our computer systems our MSP service will be unavailable from 6pm on Saturday 18 August until 8am on Monday 20 August. We apologise for any inconvenience.
Our Online Trading Service is currently compatible with Internet Explorer (all version up to and including 11). It is not compatible with Firefox, Opera, Safari and Google Chrome, so you may experience problems when inputting applications using these browsers.
If you have forgotten your username or password, please call our Intermediary Support team on 0844 481 2010.
After 3 failed login attempts the system will automatically lock you out and your password will need resetting by the Intermediary Support team.
You should keep your username and password confidential.
We operate an individual login system. You must not allow other advisers to use your login details.
You must only submit applications for your own customers and not process or submit business on behalf of another adviser.